{"id":2770,"date":"2026-03-01T22:54:32","date_gmt":"2026-03-02T03:54:32","guid":{"rendered":"https:\/\/meca-home-concept.com\/?page_id=2770"},"modified":"2026-03-22T00:56:19","modified_gmt":"2026-03-22T05:56:19","slug":"politique-garantie-remboursement","status":"publish","type":"page","link":"https:\/\/meca-home-concept.com\/fr\/politique-garantie-remboursement\/","title":{"rendered":"Conditions de la garantie et politique de remboursement"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2770\" class=\"elementor elementor-2770\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d4946f e-flex e-con-boxed e-con e-parent\" data-id=\"4d4946f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b1777ce elementor-widget elementor-widget-post-info\" data-id=\"b1777ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-854d1b7 elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-custom\">\n\t\t\t\t\t\t\t\t\t\tDerni\u00e8re mise \u00e0 jour : il y a 3 mois\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0468fd5 e-flex e-con-boxed e-con e-parent\" data-id=\"0468fd5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a31fbbd elementor-widget elementor-widget-text-editor\" data-id=\"a31fbbd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"647\" data-end=\"992\">La pr\u00e9sente page d\u00e9crit les <strong data-start=\"675\" data-end=\"705\">conditions d\u2019admissibilit\u00e9<\/strong>, la <strong data-start=\"710\" data-end=\"737\">port\u00e9e de la couverture<\/strong>, les <strong data-start=\"743\" data-end=\"757\">exclusions<\/strong>, le <strong data-start=\"762\" data-end=\"790\">processus de r\u00e9clamation<\/strong> et la <strong data-start=\"797\" data-end=\"854\">politique \u201crembours\u00e9 si le v\u00e9hicule n\u2019est pas achet\u00e9\u201d<\/strong> pour la <strong data-start=\"863\" data-end=\"884\">garantie 90 jours<\/strong> offerte dans le cadre d\u2019une <strong data-start=\"913\" data-end=\"937\">inspection pr\u00e9-achat<\/strong> r\u00e9alis\u00e9e par <strong data-start=\"951\" data-end=\"972\">Meca Home Concept<\/strong> (ci-apr\u00e8s \u00ab MHC \u00bb).<\/p><h2 data-start=\"996\" data-end=\"1018\"><strong data-start=\"996\" data-end=\"1018\">\u00c0 retenir<\/strong><\/h2><ul data-start=\"1019\" data-end=\"1419\"><li data-start=\"1019\" data-end=\"1144\"><p data-start=\"1021\" data-end=\"1144\">La garantie 90 jours est une <strong data-start=\"1050\" data-end=\"1060\">option<\/strong> li\u00e9e \u00e0 l\u2019inspection (ex. <strong data-start=\"1086\" data-end=\"1098\">249,99 $<\/strong> avec garantie vs <strong data-start=\"1116\" data-end=\"1128\">189,99 $<\/strong> sans garantie).<\/p><\/li><li data-start=\"1145\" data-end=\"1260\"><p data-start=\"1147\" data-end=\"1260\">La garantie s\u2019applique <strong data-start=\"1170\" data-end=\"1184\">uniquement<\/strong> aux v\u00e9hicules jug\u00e9s <strong data-start=\"1205\" data-end=\"1220\">admissibles<\/strong> apr\u00e8s inspection (ex. <strong data-start=\"1243\" data-end=\"1258\">note A ou B<\/strong>).<\/p><\/li><li data-start=\"1261\" data-end=\"1419\"><p data-start=\"1263\" data-end=\"1419\">Si le v\u00e9hicule est <strong data-start=\"1282\" data-end=\"1300\">non admissible<\/strong>, ou si vous <strong data-start=\"1313\" data-end=\"1330\">n\u2019achetez pas<\/strong> le v\u00e9hicule, la portion \u201cgarantie\u201d est <strong data-start=\"1370\" data-end=\"1386\">remboursable<\/strong> selon les conditions ci-dessous.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c55c68 elementor-widget elementor-widget-text-editor\" data-id=\"5c55c68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"1426\" data-end=\"1443\">1) D\u00e9finitions<\/h2><ul><li style=\"list-style-type: none;\"><ul><li style=\"list-style-type: none;\"><ul data-start=\"1445\" data-end=\"1978\"><li data-start=\"1445\" data-end=\"1558\"><p data-start=\"1447\" data-end=\"1558\"><strong data-start=\"1447\" data-end=\"1471\">Inspection pr\u00e9-achat<\/strong> : inspection effectu\u00e9e par MHC avant l\u2019achat d\u2019un v\u00e9hicule, donnant lieu \u00e0 un rapport.<\/p><\/li><li data-start=\"1559\" data-end=\"1679\"><p data-start=\"1561\" data-end=\"1679\"><strong data-start=\"1561\" data-end=\"1582\">Garantie 90 jours<\/strong> : plan de protection <strong data-start=\"1604\" data-end=\"1614\">limit\u00e9<\/strong> visant certains bris m\u00e9caniques, selon les pr\u00e9sentes conditions.<\/p><\/li><li data-start=\"1680\" data-end=\"1831\"><p data-start=\"1682\" data-end=\"1831\"><strong data-start=\"1682\" data-end=\"1705\">V\u00e9hicule admissible<\/strong> : v\u00e9hicule respectant les crit\u00e8res d\u2019admissibilit\u00e9 (section 4) et ayant un r\u00e9sultat d\u2019inspection admissible (ex. <strong data-start=\"1819\" data-end=\"1829\">A ou B<\/strong>).<\/p><\/li><li data-start=\"1832\" data-end=\"1978\"><p data-start=\"1834\" data-end=\"1978\"><strong data-start=\"1834\" data-end=\"1856\">Portion \u201cgarantie\u201d<\/strong> : l\u2019\u00e9cart tarifaire correspondant \u00e0 l\u2019option garantie (ex. <strong data-start=\"1916\" data-end=\"1924\">60 $<\/strong> si inspection 189,99 $ + option garantie = 249,99 $).<\/p><\/li><\/ul><\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-274b81a elementor-widget elementor-widget-text-editor\" data-id=\"274b81a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"1985\" data-end=\"2051\">2) Nature de la garantie<\/h2><p data-start=\"2053\" data-end=\"2203\">La garantie 90 jours est une <strong data-start=\"2082\" data-end=\"2104\">protection limit\u00e9e<\/strong> destin\u00e9e \u00e0 r\u00e9duire le risque de bris majeurs sur certains composants m\u00e9caniques co\u00fbteux \u00e0 r\u00e9parer.<\/p><ul><li style=\"list-style-type: none;\"><ul><li style=\"list-style-type: none;\"><ul data-start=\"2205\" data-end=\"2465\"><li data-start=\"2205\" data-end=\"2251\"><p data-start=\"2207\" data-end=\"2251\">Elle <strong data-start=\"2212\" data-end=\"2231\">ne remplace pas<\/strong> une assurance auto.<\/p><\/li><li data-start=\"2252\" data-end=\"2379\"><p data-start=\"2254\" data-end=\"2379\">Elle <strong data-start=\"2259\" data-end=\"2276\">ne couvre pas<\/strong> l\u2019entretien r\u00e9gulier, l\u2019usure normale, les dommages accidentels ou les probl\u00e8mes d\u00e9j\u00e0 connus\/observ\u00e9s.<\/p><\/li><li data-start=\"2380\" data-end=\"2465\"><p data-start=\"2382\" data-end=\"2465\">Elle s\u2019applique sous r\u00e9serve des <strong data-start=\"2415\" data-end=\"2429\">exclusions<\/strong> et du <strong data-start=\"2436\" data-end=\"2464\">processus de r\u00e9clamation<\/strong>.<\/p><\/li><\/ul><\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d85777 elementor-widget elementor-widget-text-editor\" data-id=\"0d85777\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"2472\" data-end=\"2514\">3) Comment obtenir la garantie 90 jours<\/h2><ol><li style=\"list-style-type: none;\"><ol><li style=\"list-style-type: none;\"><ol data-start=\"2516\" data-end=\"2829\"><li data-start=\"2516\" data-end=\"2600\"><p data-start=\"2519\" data-end=\"2600\">Vous s\u00e9lectionnez l\u2019option <strong data-start=\"2546\" data-end=\"2574\">\u201cAvec garantie 90 jours\u201d<\/strong> au moment de la commande.<\/p><\/li><li data-start=\"2601\" data-end=\"2699\"><p data-start=\"2604\" data-end=\"2699\">Vous acceptez ces conditions.<\/p><\/li><li data-start=\"2700\" data-end=\"2829\"><p data-start=\"2703\" data-end=\"2829\">Apr\u00e8s l\u2019inspection, la garantie est <strong data-start=\"2739\" data-end=\"2752\">confirm\u00e9e<\/strong> uniquement si le v\u00e9hicule respecte les crit\u00e8res d\u2019admissibilit\u00e9 (section 4).<\/p><\/li><\/ol><\/li><\/ol><\/li><\/ol><p data-start=\"2831\" data-end=\"3045\"><strong data-start=\"2831\" data-end=\"2846\">Important :<\/strong> la garantie n\u2019est <strong data-start=\"2865\" data-end=\"2872\">pas<\/strong> automatique pour tous les v\u00e9hicules inspect\u00e9s. L\u2019admissibilit\u00e9 d\u00e9pend du v\u00e9hicule <strong data-start=\"2955\" data-end=\"2961\">et<\/strong> du r\u00e9sultat du rapport: <strong data-start=\"2990\" data-end=\"3005\">note A ou B<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d995c1 elementor-widget elementor-widget-text-editor\" data-id=\"3d995c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"3052\" data-end=\"3096\">4) Conditions d\u2019admissibilit\u00e9 du v\u00e9hicule<\/h2><p data-start=\"3098\" data-end=\"3229\">Pour \u00eatre admissible, <strong data-start=\"3120\" data-end=\"3130\">toutes<\/strong> les conditions suivantes doivent \u00eatre respect\u00e9es:<\/p><ol><li style=\"list-style-type: none;\"><ol><li style=\"list-style-type: none;\"><ol data-start=\"3231\" data-end=\"3875\"><li data-start=\"3231\" data-end=\"3385\"><p data-start=\"3234\" data-end=\"3385\"><strong data-start=\"3234\" data-end=\"3253\">\u00c2ge du v\u00e9hicule<\/strong> : Nous n\u2019imposons <strong>aucune limite d\u2019\u00e2ge<\/strong> pour le v\u00e9hicule.<\/p><\/li><li data-start=\"3386\" data-end=\"3522\"><p data-start=\"3389\" data-end=\"3522\"><strong data-start=\"3389\" data-end=\"3404\">Kilom\u00e9trage<\/strong> : le v\u00e9hicule doit g\u00e9n\u00e9ralement afficher <strong data-start=\"3446\" data-end=\"3469\">moins de 200 000 km<\/strong> au compteur.<\/p><\/li><li data-start=\"3523\" data-end=\"3682\"><p data-start=\"3526\" data-end=\"3682\"><strong data-start=\"3526\" data-end=\"3542\">Localisation<\/strong> : le v\u00e9hicule doit \u00eatre situ\u00e9 en <strong data-start=\"3576\" data-end=\"3596\">Am\u00e9rique du Nord<\/strong> pour l\u2019ex\u00e9cution d\u2019une r\u00e9paration admissible.<\/p><\/li><li data-start=\"3683\" data-end=\"3875\"><p data-start=\"3686\" data-end=\"3875\"><strong data-start=\"3686\" data-end=\"3711\">R\u00e9sultat d\u2019inspection<\/strong> : le rapport MHC doit indiquer un r\u00e9sultat admissible: <strong data-start=\"3779\" data-end=\"3794\">note A ou B<\/strong> (v\u00e9hicule jug\u00e9 \u201crecommand\u00e9\/acceptable\u201d).<\/p><\/li><\/ol><\/li><\/ol><\/li><\/ol><h3 data-start=\"3877\" data-end=\"3913\"><span style=\"text-decoration: underline;\">V\u00e9hicules \u00e9lectriques \/ hybrides<\/span><\/h3><p data-start=\"3914\" data-end=\"4114\">Les v\u00e9hicules \u00e9lectriques et hybrides peuvent \u00eatre admissibles. La couverture peut inclure, lorsque pertinent, certains composants li\u00e9s \u00e0 la traction \u00e9lectrique (selon la section 5 et les exclusions).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f61dda7 elementor-widget elementor-widget-text-editor\" data-id=\"f61dda7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"4121\" data-end=\"4176\">5) Ce qui est couvert<\/h2><p data-start=\"4178\" data-end=\"4338\">La garantie 90 jours vise principalement le <strong data-start=\"4222\" data-end=\"4247\">groupe motopropulseur<\/strong>.<\/p><h3 data-start=\"4340\" data-end=\"4397\">Exemples de composants couverts (selon admissibilit\u00e9)<\/h3><ul><li style=\"list-style-type: none;\"><ul><li style=\"list-style-type: none;\"><ul data-start=\"4398\" data-end=\"4657\"><li data-start=\"4398\" data-end=\"4472\"><p data-start=\"4400\" data-end=\"4472\"><strong data-start=\"4400\" data-end=\"4410\">Moteur<\/strong> : pi\u00e8ces internes lubrifi\u00e9es (bris m\u00e9canique interne majeur).<\/p><\/li><li data-start=\"4473\" data-end=\"4542\"><p data-start=\"4475\" data-end=\"4542\"><strong data-start=\"4475\" data-end=\"4491\">Transmission<\/strong> : pi\u00e8ces internes (bris m\u00e9canique interne majeur).<\/p><\/li><li data-start=\"4543\" data-end=\"4587\"><p data-start=\"4545\" data-end=\"4587\"><strong data-start=\"4545\" data-end=\"4568\">Diff\u00e9rentiel \/ pont<\/strong> : pi\u00e8ces internes.<\/p><\/li><li data-start=\"4588\" data-end=\"4657\"><p data-start=\"4590\" data-end=\"4657\"><strong data-start=\"4590\" data-end=\"4612\">Bo\u00eete de transfert<\/strong> (si applicable) : pi\u00e8ces internes (4\u00d74\/AWD).<\/p><\/li><\/ul><\/li><\/ul><\/li><\/ul><blockquote data-start=\"4659\" data-end=\"4797\"><p data-start=\"4661\" data-end=\"4797\">La couverture exacte d\u00e9pend toujours du <strong data-start=\"4701\" data-end=\"4717\">type de bris<\/strong>, du diagnostic du garage et du respect du processus de r\u00e9clamation (section 8).<\/p><\/blockquote>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b58e101 elementor-widget elementor-widget-text-editor\" data-id=\"b58e101\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"4804\" data-end=\"4846\">6) Montant maximal couvert et franchise<\/h2><ul><li style=\"list-style-type: none;\"><ul><li style=\"list-style-type: none;\"><ul data-start=\"4848\" data-end=\"5192\"><li data-start=\"4848\" data-end=\"5061\"><p data-start=\"4850\" data-end=\"5061\"><strong data-start=\"4850\" data-end=\"4875\">Plafond de couverture<\/strong> : jusqu\u2019\u00e0 <strong data-start=\"4886\" data-end=\"4901\">1 500 $ CAD<\/strong> (pi\u00e8ces + main-d\u2019\u0153uvre) pour les r\u00e9parations admissibles sur la p\u00e9riode de la garantie, selon les pr\u00e9sentes conditions.<\/p><\/li><li data-start=\"5062\" data-end=\"5192\"><p data-start=\"5064\" data-end=\"5192\"><strong data-start=\"5064\" data-end=\"5077\">Franchise<\/strong> : <strong data-start=\"5080\" data-end=\"5090\">200 $<\/strong>.<\/p><\/li><\/ul><\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b593fb8 elementor-widget elementor-widget-text-editor\" data-id=\"b593fb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"5199\" data-end=\"5242\">7) Ce qui n\u2019est pas couvert\u00a0<\/h2><p data-start=\"5244\" data-end=\"5314\">Sans limiter le reste des exclusions, ne sont notamment pas couverts :<\/p><ol><li style=\"list-style-type: none;\"><ol><li style=\"list-style-type: none;\"><ol data-start=\"5316\" data-end=\"6255\"><li data-start=\"5316\" data-end=\"5449\"><p data-start=\"5319\" data-end=\"5449\"><strong data-start=\"5319\" data-end=\"5346\">Probl\u00e8mes d\u00e9j\u00e0 d\u00e9tect\u00e9s<\/strong> ou mentionn\u00e9s dans le rapport d\u2019inspection MHC.<\/p><\/li><li data-start=\"5450\" data-end=\"5615\"><p data-start=\"5453\" data-end=\"5615\"><strong data-start=\"5453\" data-end=\"5473\">Entretien normal<\/strong> et consommables : huile, filtres, freins, pneus, batteries 12V, bougies, liquides, alignement, etc.<\/p><\/li><li data-start=\"5616\" data-end=\"5782\"><p data-start=\"5619\" data-end=\"5782\"><strong data-start=\"5619\" data-end=\"5636\">Usure normale<\/strong> et bruits\/\u00e9tats non li\u00e9s \u00e0 un bris interne couvert (vibrations, vieillissement, corrosion, esth\u00e9tique).<\/p><\/li><li data-start=\"5783\" data-end=\"5864\"><p data-start=\"5786\" data-end=\"5864\"><strong data-start=\"5786\" data-end=\"5810\">Dommages accidentels<\/strong> : collision, vandalisme, inondation, feu, vol, etc.<\/p><\/li><li data-start=\"5865\" data-end=\"6029\"><p data-start=\"5868\" data-end=\"6029\"><strong data-start=\"5868\" data-end=\"5908\">Mauvaise utilisation \/ modifications<\/strong> : usage abusif, surchauffe par n\u00e9gligence, modifications non homologu\u00e9es, tuning, remorquage hors sp\u00e9cifications, etc.<\/p><\/li><li data-start=\"6030\" data-end=\"6155\"><p data-start=\"6033\" data-end=\"6155\"><strong data-start=\"6033\" data-end=\"6053\">Fuites et joints<\/strong> (sauf si directement caus\u00e9s par un bris interne admissible, selon le diagnostic et l\u2019autorisation).<\/p><\/li><li data-start=\"6156\" data-end=\"6255\"><p data-start=\"6159\" data-end=\"6255\"><strong data-start=\"6159\" data-end=\"6188\">Diagnostics exploratoires<\/strong> et frais non autoris\u00e9s (ex. d\u00e9montage sans approbation pr\u00e9alable).<\/p><\/li><\/ol><\/li><\/ol><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9d69cd elementor-widget elementor-widget-text-editor\" data-id=\"c9d69cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"6262\" data-end=\"6309\">8) Processus de r\u00e9clamation<\/h2><p data-start=\"6311\" data-end=\"6412\">Pour qu\u2019une r\u00e9paration puisse \u00eatre admissible, vous devez respecter <strong data-start=\"6379\" data-end=\"6389\">toutes<\/strong> les \u00e9tapes suivantes :<\/p><ol><li style=\"list-style-type: none;\"><ol><li style=\"list-style-type: none;\"><ol data-start=\"6414\" data-end=\"7049\"><li data-start=\"6414\" data-end=\"6492\"><p data-start=\"6417\" data-end=\"6492\"><strong data-start=\"6417\" data-end=\"6450\">Cesser d\u2019utiliser le v\u00e9hicule<\/strong> si la conduite risque d\u2019aggraver le bris.<\/p><\/li><li data-start=\"6493\" data-end=\"6561\"><p data-start=\"6496\" data-end=\"6561\"><strong data-start=\"6496\" data-end=\"6519\">Faire diagnostiquer<\/strong> le v\u00e9hicule par un garage de votre choix.<\/p><\/li><li data-start=\"6562\" data-end=\"6728\"><p data-start=\"6565\" data-end=\"6728\"><strong data-start=\"6565\" data-end=\"6593\">Obtenir une autorisation<\/strong> <em data-start=\"6594\" data-end=\"6601\">avant<\/em> de proc\u00e9der aux r\u00e9parations (aucune r\u00e9paration ne doit \u00eatre effectu\u00e9e sans autorisation, sauf urgence s\u00e9curitaire document\u00e9e).<\/p><\/li><li data-start=\"6729\" data-end=\"6961\"><p data-start=\"6732\" data-end=\"6741\">Fournir :<\/p><ul><li style=\"list-style-type: none;\"><ul data-start=\"6745\" data-end=\"6961\"><li data-start=\"6745\" data-end=\"6775\"><p data-start=\"6747\" data-end=\"6775\">le <strong data-start=\"6750\" data-end=\"6774\">rapport d\u2019inspection<\/strong>,<\/p><\/li><li data-start=\"6779\" data-end=\"6809\"><p data-start=\"6781\" data-end=\"6809\">le <strong data-start=\"6784\" data-end=\"6798\">diagnostic<\/strong> du garage,<\/p><\/li><li data-start=\"6813\" data-end=\"6841\"><p data-start=\"6815\" data-end=\"6841\">le <strong data-start=\"6818\" data-end=\"6833\">kilom\u00e9trage<\/strong> actuel,<\/p><\/li><li data-start=\"6845\" data-end=\"6899\"><p data-start=\"6847\" data-end=\"6899\">la <strong data-start=\"6850\" data-end=\"6864\">soumission<\/strong> d\u00e9taill\u00e9e (pi\u00e8ces + main-d\u2019\u0153uvre),<\/p><\/li><li data-start=\"6903\" data-end=\"6961\"><p data-start=\"6905\" data-end=\"6961\">toute information demand\u00e9e pour valider l\u2019admissibilit\u00e9.<\/p><\/li><\/ul><\/li><\/ul><\/li><li data-start=\"6962\" data-end=\"7049\"><p data-start=\"6965\" data-end=\"7049\">Apr\u00e8s autorisation, effectuer la r\u00e9paration, puis transmettre la <strong data-start=\"7030\" data-end=\"7048\">facture finale<\/strong>.<\/p><\/li><\/ol><\/li><\/ol><\/li><\/ol><p data-start=\"7051\" data-end=\"7240\"><strong data-start=\"7051\" data-end=\"7074\">Garages autoris\u00e9s :<\/strong> vous pouvez choisir un de nos garages partenaires <strong data-start=\"7105\" data-end=\"7136\">au Canada ou aux \u00c9tats-Unis<\/strong> (selon disponibilit\u00e9 de la prise en charge et l\u2019admissibilit\u00e9).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33b5e5f elementor-widget elementor-widget-text-editor\" data-id=\"33b5e5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"7247\" data-end=\"7306\">9) Politique \u201cRembours\u00e9 si le v\u00e9hicule n\u2019est pas achet\u00e9\u201d<\/h2><p data-start=\"7308\" data-end=\"7418\">Parce que l\u2019objectif de l\u2019inspection pr\u00e9-achat est de vous aider \u00e0 d\u00e9cider, MHC pr\u00e9voit une politique simple :<\/p><h3 style=\"padding-left: 40px;\" data-start=\"7420\" data-end=\"7475\">9.1 Remboursement si vous n\u2019achetez pas le v\u00e9hicule<\/h3><p style=\"padding-left: 80px;\" data-start=\"7476\" data-end=\"7654\">Si, apr\u00e8s r\u00e9ception du rapport d\u2019inspection, vous d\u00e9cidez <strong data-start=\"7534\" data-end=\"7555\">de ne pas acheter<\/strong> le v\u00e9hicule inspect\u00e9, la <strong data-start=\"7581\" data-end=\"7603\">portion \u201cgarantie\u201d<\/strong>\u00a0est <strong data-start=\"7619\" data-end=\"7635\">remboursable<\/strong>, \u00e0 condition que :<\/p><ul><li style=\"list-style-type: none;\"><ul><li style=\"list-style-type: none;\"><ul><li style=\"list-style-type: none;\"><ul><li style=\"list-style-type: none;\"><ul><li style=\"list-style-type: none;\"><ul><li style=\"list-style-type: none;\"><ul><li style=\"list-style-type: none;\"><ul data-start=\"7656\" data-end=\"7903\"><li data-start=\"7656\" data-end=\"7735\"><p data-start=\"7658\" data-end=\"7735\">vous en fassiez la demande <strong data-start=\"7685\" data-end=\"7705\">dans les 7 jours<\/strong> suivant la remise du rapport,<\/p><\/li><li data-start=\"7736\" data-end=\"7775\"><p data-start=\"7738\" data-end=\"7775\">aucune r\u00e9clamation n\u2019ait \u00e9t\u00e9 ouverte,<\/p><\/li><li data-start=\"7776\" data-end=\"7903\"><p data-start=\"7778\" data-end=\"7903\">vous confirmiez (par \u00e9crit) que le v\u00e9hicule <strong data-start=\"7822\" data-end=\"7844\">n\u2019a pas \u00e9t\u00e9 achet\u00e9<\/strong>.<\/p><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/li><\/ul><p style=\"padding-left: 80px;\" data-start=\"7905\" data-end=\"8049\">Le remboursement est effectu\u00e9 sur le <strong data-start=\"7942\" data-end=\"7972\">moyen de paiement original<\/strong>, g\u00e9n\u00e9ralement dans un d\u00e9lai de <strong data-start=\"8004\" data-end=\"8030\">5 \u00e0 10 jours ouvrables<\/strong> (selon la banque).<\/p><h3 style=\"padding-left: 40px;\" data-start=\"8051\" data-end=\"8121\">9.2 Remboursement si le v\u00e9hicule est non admissible: note C<\/h3><p style=\"padding-left: 80px;\" data-start=\"8122\" data-end=\"8289\">Si le v\u00e9hicule n\u2019obtient pas un r\u00e9sultat admissible (pas A\/B) ou ne respecte pas les crit\u00e8res d\u2019admissibilit\u00e9, la portion \u201cgarantie\u201d est <strong data-start=\"8263\" data-end=\"8288\">annul\u00e9e et rembours\u00e9e<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c987301 elementor-widget elementor-widget-text-editor\" data-id=\"c987301\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"8296\" data-end=\"8344\">10) Annulation, transfert, fin de la garantie<\/h2><ul><li style=\"list-style-type: none;\"><ul><li style=\"list-style-type: none;\"><ul data-start=\"8346\" data-end=\"8617\"><li data-start=\"8346\" data-end=\"8466\"><p data-start=\"8348\" data-end=\"8466\">La garantie prend fin \u00e0 l\u2019expiration des <strong data-start=\"8389\" data-end=\"8401\">90 jours<\/strong>, ou en cas d\u2019atteinte du plafond, selon la premi\u00e8re \u00e9ventualit\u00e9.<\/p><\/li><li data-start=\"8467\" data-end=\"8617\"><p data-start=\"8469\" data-end=\"8617\">La garantie est li\u00e9e au v\u00e9hicule inspect\u00e9 (VIN) et au dossier du client. Elle n\u2019est pas automatiquement transf\u00e9rable, sauf mention contraire \u00e9crite.<\/p><\/li><\/ul><\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-beacf99 elementor-widget elementor-widget-text-editor\" data-id=\"beacf99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"8624\" data-end=\"8658\">11) Vos droits l\u00e9gaux au Qu\u00e9bec<\/h2><p data-start=\"8660\" data-end=\"8944\">Les pr\u00e9sentes conditions s\u2019ajoutent aux protections pr\u00e9vues par les lois applicables. <strong data-start=\"8746\" data-end=\"8790\">Elles ne visent pas \u00e0 limiter vos droits<\/strong> en vertu des garanties l\u00e9gales (ex. garantie de bon fonctionnement \/ garanties pr\u00e9vues par la loi, selon le cas).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-730b71f elementor-widget elementor-widget-text-editor\" data-id=\"730b71f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"8951\" data-end=\"8986\">12) Limitation de responsabilit\u00e9<\/h2><p data-start=\"8988\" data-end=\"9015\">MHC n\u2019est pas responsable :<\/p><ul><li style=\"list-style-type: none;\"><ul><li style=\"list-style-type: none;\"><ul data-start=\"9016\" data-end=\"9290\"><li data-start=\"9016\" data-end=\"9102\"><p data-start=\"9018\" data-end=\"9102\">des dommages indirects (perte de temps, perte de revenus, frais de transport, etc.),<\/p><\/li><li data-start=\"9103\" data-end=\"9194\"><p data-start=\"9105\" data-end=\"9194\">des bris r\u00e9sultant d\u2019un usage abusif, d\u2019un manque d\u2019entretien, ou de conditions externes,<\/p><\/li><li data-start=\"9195\" data-end=\"9290\"><p data-start=\"9197\" data-end=\"9290\">des r\u00e9parations effectu\u00e9es sans autorisation pr\u00e9alable (sauf urgence s\u00e9curitaire document\u00e9e).<\/p><\/li><\/ul><\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fc90cf elementor-widget elementor-widget-text-editor\" data-id=\"5fc90cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"9297\" data-end=\"9331\">13) Contact \u2013 Garantie 90 jours<\/h2><p data-start=\"9333\" data-end=\"9422\">Pour toute question, admissibilit\u00e9, demande de remboursement (non-achat) ou r\u00e9clamation :<\/p><ul><li style=\"list-style-type: none;\"><ul><li style=\"list-style-type: none;\"><ul data-start=\"9424\" data-end=\"9555\"><li data-start=\"9424\" data-end=\"9476\"><p data-start=\"9426\" data-end=\"9476\"><strong data-start=\"9426\" data-end=\"9450\">Service garantie MHC<\/strong> : <a href=\"mailto:garantie@meca-home-concept.com\">garantie@meca-home-concept.com<\/a><\/p><\/li><li data-start=\"9477\" data-end=\"9519\"><p data-start=\"9479\" data-end=\"9519\"><strong data-start=\"9479\" data-end=\"9492\">T\u00e9l\u00e9phone<\/strong> : <a href=\"tel:5144154829\">514 415 4829<\/a><\/p><\/li><li data-start=\"9520\" data-end=\"9555\"><p data-start=\"9522\" data-end=\"9555\"><strong data-start=\"9522\" data-end=\"9532\">Heures<\/strong> : Lun \u00e0 Ven, de 08h00 \u00e0 17h00<\/p><\/li><\/ul><\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f825d6d elementor-widget elementor-widget-text-editor\" data-id=\"f825d6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"9562\" data-end=\"9597\">14) Modifications des conditions<\/h2><p data-start=\"9599\" data-end=\"9795\">MHC peut mettre \u00e0 jour ces conditions afin de refl\u00e9ter l\u2019\u00e9volution de l\u2019offre et des processus. La version applicable est celle publi\u00e9e \u00e0 la date de votre commande, sauf exigence l\u00e9gale contraire.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>La pr\u00e9sente page d\u00e9crit les conditions d\u2019admissibilit\u00e9, la port\u00e9e de la couverture, les exclusions, le processus de r\u00e9clamation et la politique \u201crembours\u00e9 si le v\u00e9hicule n\u2019est pas achet\u00e9\u201d pour la garantie 90 jours offerte dans le cadre d\u2019une inspection pr\u00e9-achat r\u00e9alis\u00e9e par Meca Home Concept (ci-apr\u00e8s \u00ab MHC \u00bb). \u00c0 retenir La garantie 90 jours [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2770","page","type-page","status-publish","hentry"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/meca-home-concept.com\/fr\/wp-json\/wp\/v2\/pages\/2770","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/meca-home-concept.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/meca-home-concept.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/meca-home-concept.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/meca-home-concept.com\/fr\/wp-json\/wp\/v2\/comments?post=2770"}],"version-history":[{"count":5,"href":"https:\/\/meca-home-concept.com\/fr\/wp-json\/wp\/v2\/pages\/2770\/revisions"}],"predecessor-version":[{"id":2873,"href":"https:\/\/meca-home-concept.com\/fr\/wp-json\/wp\/v2\/pages\/2770\/revisions\/2873"}],"wp:attachment":[{"href":"https:\/\/meca-home-concept.com\/fr\/wp-json\/wp\/v2\/media?parent=2770"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}